NGCSU Campus Connection

 

All Refunds require the original cash register receipt.

 

Textbook Refund Policy:

                        Deadlines:

                                Fall & Spring Semesters:  10 days after Classes Begin*

                                Summer Terms:  10 days from the date of purchase (except

                                                                                for purchases after June)*

                               

New books must be in new selling condition, free from any marks or other signs

of wear, and if shrink-wrapped, the shrink-wrap must be intact.  All accessory items

(CDs, information cards, etc.) originally included must be returned undamaged.

 

                                Defective books will be replaced free of charge.  Those books should be returned within

10 days of purchase.  Used books exchanged for new books, customer must pay

the difference in price.

 

                                *Books can be returned after the deadline if a withdrawal slip, as well as the

cash register receipt, accompanies the return up to the last day of withdrawals. 

All returns are contingent upon the condition of the books.

 

*Dates Posted in the Bookstore

 

General Merchandise Refund Policy:

                                All merchandise, including uniforms and military, may be returned

within 30 days of purchase (except for tradebooks & software, which

are non-refundable) and must be in new condition.

 

1.        Defective merchandise returned in its original packaging will be exchanged for the

identical item.

2.        All items on SALE are considered final sales and may not be returned.

                               

When refunds are authorized, cash will be given for

cash/check sales and original credit card/debit

card/AR account used will be credited for those sales.

 

Exceptions to above return policy must be

approved by management.