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Technological Literacy

Welcome to our technology site! 
The Graduate Council has established a statement of technological-literacy expectations for NGCSU’s graduate students.  They are listed below, along with discussions and links to other resources.  We hope that you will find this page to be helpful.

 

            By paying your tuition and fees to attend NGCSU, you automatically obtain a very valuable benefit:  access to the computers in several of NGCSU’s computer laboratories.  The computers in these laboratories are equipped with modern software—notably, Microsoft Office 2000 (including Word, Excel, PowerPoint, and Front Page) and Microsoft Internet Explorer. 

            You will be issued a user ID.  The user ID has the form of abcdef1234@NGCSU.edu , where “a” represents the first letter of your first name, “b” represents the first letter of your middle name, “cdef” represents the first four letters of your last name, and “1234” represents the last four digits of your student identification number.  When you log in to an NGCSU computer for the first time, enter your user ID and leave the password field empty; you will then be given the opportunity to create a password.  Be sure that it is a password that you will be able to remember

Statement of Technological Literacy

The NGCSU Graduate Studies Program expects a sophistication of technology skills from graduate students for the purposes of communication and scholarly activity.  Therefore, incoming graduate students are expected to have competency in six basic skills:

• Students should be able to engage in electronic collaboration using E-mail, E-mail attachments, and listservs.

Discussion.
  If you haven’t been drawn into the late-20th-century and 21st-century frenzy with inter-institutional, interstate, and international discussion aboard the Internet, then welcome!  If you haven’t been using E‑mail, then ask your professors, classmates, co-workers, relatives, and/or friends (hereinafter referred to as “PCCRFs”) to get you onto NGCSU’s E‑mail system.  Once you are enrolled in an NGCSU course, the Information and Instructional Technology (IIT) office automatically creates an E‑mail account with an E‑mail address for you.  Your E‑mail address has this form:  abcdef1234@NGCSU.edu , where “abcdef1234” is your user ID, as explained above.  In creating your new E‑mail account, IIT will leave the initial password blank.  To enter the Web site on which you will be able to send and receive E‑mail messages, go to NGCSU’s home page at http://www.NGCSU.edu and click on the “NGCSU E‑mail” link.  Click on the “Student E‑mail” link.  Enter your user ID (just like the “abcdef1234” formula without the @NGCSU.edu part).  The world of E‑mail will be available to you!  If you have a document, such as a Microsoft Word document, that you would like the recipient to see, you can “attach” it.  If someone sends you an E‑mail message with an attachment, there will be a “save” or “open” button that you can use to access the attachment.  Never open an attachment that comes from somebody whom you don’t know and trust!  Some very inconsiderate Internet users will distribute attachments that contain harmful items known by such terms as “viruses,” “worms,” and so forth.  If anyone whom you don’t know sends you an E‑mail message with an attachment, just delete it.

            “Listservs” are arrangements in which subscribers can send E‑mail messages to all of the other subscribers and receive a message from any subscriber who posts one.  Listservs are established by groups of people with a common interest.  For example, people interested in vintage automobiles might set up a listserv, and any subscriber with an interesting comment about vintage automobiles on a given day can send an E‑mail message to the listserv, with all of the other subscribers quickly receiving the message.  Any of them can reply to the message, causing all of the other subscribers to quickly receive the reply.

Students should be able to create structured electronic documents using word processing programs and basic Web page editors.

Discussion
.  If you’re still using a typewriter, you’re working much too hard!  Modern computer technology makes creating documents (letters, term papers, etc.) so easy that older users of today’s software wonder how they survived when they had to write papers on typewriters.  NGCSU’s preferred software for creating documents is Microsoft Word 2000.  In the Microsoft Windows environment, Microsoft Word uses “point-and-click” simplicity that allows you to set margins; select fonts (such as Lucida Calligraphy) and sizes; use boldface, italics, or underscoring; “justify” lines so that both the left and right margins of the text are perfectly straight; double or quadruple space; create columns; and so forth.  If you haven’t used Microsoft Word, go in to an NGCSU computer laboratory and log on to a computer.  Once you’re logged in, click the “Start” key at the bottom left, select “Programs,” look for “Microsoft Office,” and select “Microsoft Word.”  Click on the menu names along the top of the screen (such as “File,” “Edit,” “View,” “Insert”, etc.) and play with the options.  If you’re stuck, chances are that a student sitting near you will be very happy to get you going (as long as he’s not writing a term paper that’s due the next morning!)

            After you’re comfortable with word processing using Microsoft Word, you’ll probably be ready to compose a simple Web page using Microsoft Front Page.  Composing the text of a Front Page Web page really isn’t much more complicated than composing the text of a Word document.  Inserting graphics and other novelties may be more challenging.  Usually, you can always find one of those PCCRFs who will help you when you are experimenting with a new novelty in Front Page.

            If you need a manual for guidance on using Microsoft Word or Microsoft Front Page, the Stewart Library has, in its reference section, the Microsoft Office 2000 manual.  For assistance, ask at the reference desk.

• Students should be able to produce technology-enhanced presentations.

Discussion Not that many years ago, if you wanted to have professional-looking visuals custom-made for a presentation that you wanted to give, you had to pay substantial amounts of money to a graphic artist.  Today, you can make custom-made visuals for your presentations for free, compliments of NGCSU’s computer laboratories.  The computers in the laboratories are equipped with Microsoft PowerPoint 2000, allowing you to make “slide shows” with text and graphics of your choice.  PowerPoint gives you a selection of attractive, colorful backgrounds with various designs that will enhance the theme of your presentation.  Like the other elements of Microsoft Office 2000, PowerPoint is amazingly easy to use.  Many of your PCCRFs can get you started, or can get you over an obstacle.

• Students should be able to use appropriate electronic tools for research and employ wise judgment as to the validity and usefulness of electronic sources and their content.

Discussion.  Just think:  Now that you are able to create Web pages using Microsoft Front Page, so can everybody else!  Because anyone can upload a Web page, you can imagine how much nonsense has been placed aboard the Internet.  When you use electronic tools, such as Web sites, for research, it is essential that you should be judicious in deciding which Web pages contain reliable information and which ones contain opinions, speculation, and outright lies.  Here are a few hints:  Web sites created by government agencies (those whose URL addresses have the “.gov” or, for example, the “.state.ga.us” domain code) have the official backing of the government.  This means that they accurately portray the policies and perspectives of the government, and are reliable to that extent.  Web sites containing articles that are “peer-reviewed” (i.e., before being published, the articles have been scrutinized by referees who are knowledgeable and trained to recognize responsible scholarship) are reliable for use in research.  When URL addresses have such domains as “.com”, “.edu”, “.net”, and so on, remember that a multitude of untrained individuals have uploaded Web sites with those domains.  If you have no basis on which to evaluate the reliability of a Web site, it’s usually best to pay little or no attention to it.  Remember, especially, that there are pranksters who derive a remarkable amount of satisfaction from starting unfounded rumors:  Pay little attention to reports that are posted by unreliable sources, and do everyone a favor:  Don’t contribute to the spreading of such rumors.

Students should be familiar with and adhere to major legal, ethical, and security issues in information technology such as privacy, copyright, plagiarism, citing sources, "netiquette," hacking, hoaxes, and viruses.

Discussion
The development of the Internet is a scientific milestone—and, for that matter, a social, cultural, economic, and political milestone—in the history of the human species.  A resource of that significance and power has the capability to be used in a damaging way, too.  One such misuse of the Internet is the invasion of privacy.  This is done in a number of ways; for example, some clever but misguided individuals will send an attachment to an individual such that, when the attachment is opened, it secretly installs a program into the recipient’s computer that will allow the culprit to obtain information that is stored in that computer.  Such information could include Social Security numbers, account numbers, and other data that allow the culprit to raid the recipient’s bank accounts or to borrow money for which the recipient will be responsible.  Another aspect of the ’Net is that it makes other people’s work very accessible, so that visitors to Web sites are tempted to download the content and utilize it for profit or other benefit without credit or compensation for the originator.  Copyrights work just as well for material on the Web as for items published on paper media.  The ease of doing the cut-and-paste process to take the contents of a Web site and reproduce it in a Microsoft Word document means that a person can plagiarize large volumes of text instantly, before he even has a chance to think about what he is doing—and should not be doing!  If you are writing a research paper, and quote—either directly or indirectly—from a Web site, be sure to include a citation.  If you use a direct quotation, surround the words in quotation marks!!  Because you always need to use a citation style (such as MLA, APA, or Turabian), you need to consult the style manual.  Any citation will have to include the author’s name, the title of the work, and the date, but your style manual may call for other details as well.  If you have questions, ask your professor for assistance!!  “Netizens” (that’s a popular term for avid Internet users) have developed a code of “netiquette” that voluntarily regulates how people communicate with each other so that they avoid misunderstanding.  This is analogous to face-to-face communication, where we have such rules as not shouting, not giving “dirty looks,” and so on.  “Netiquette” calls on people sending E‑mail messages or other electronic messages to follow certain conventions, such as not writing in all capital letters (which is interpreted as shouting), not burying people in numerous and lengthy messages that they didn’t request, saying rude things that they would never say to someone’s face, and so forth.  There are many Web sites that explain “Netiquette”; you can use any Internet “search engine” (such as the one found at http://www.google.com ) to find any number of such sites.  “Hacking” occurs when an expert user of computer software is able to change the content of a Web site owned by someone else even though he doesn’t have access to the owner’s computer facilities.  Abusive Internet users have “hacked” into such Web sites as those of the U. S. Department of Defense, and inserted messages that create consternation for the agency that actually created the Web site.  The propensity of some individuals to spread false rumors—hoaxes—through Web sites and other electronic media was explained above; remember to avoid taking at face value any Web-site content posted by an individual whose reliability you can’t verify.  Viruses were discussed above, too:  These damaging programs are written by clever individuals to cause other people’s computers to behave strangely, even to the point of destroying the content of the computer’s “memory” devices, including documents and presentations that you worked so hard to create!  Viruses and similar programs, such as “worms,” have created billions of dollars in damage to privately owned and organizations’ computers.  If you own or are thinking about purchasing a computer for your home, be sure to purchase an “anti-virus” software package, and be sure that it’s one that you can update through contact via the Internet with the manufacturer’s Web site at frequent intervals (at least once a week).

           
In addition to antivirus protection, individuals should invest in personal firewall software to protect their computer resources against non-interactive intrusions.  Any computer connected to the open internet is subject to scans and probes targeted at identifying communication vulnerabilities in operating systems and applications.  These scans and probes occur behind the scenes without the user’s knowledge.  They often exploit known vulnerabilities and can allow unauthorized access to your computer.  Firewalls monitor and alert users to this type of activity and can be configured to automatically protect your system.  Window XP includes an internal firewall application that can be configured free of charge.  It is also important to enable the auto-update feature inherent in Windows 2000 and XP.  This feature communicates with Micro Soft via the Internet to download and install critical updates necessary to protect and maintain your computer.  Finally, restraint and caution should be used when installing peer to peer or filesharing applications.  Generally used to download and share multimedia files such as music and videos, these applications announce to the Internet the location and accessibility of your computer.  If you use your computer for any type of financial transactions or work that you consider important, you should never allow the installation of a file-sharing program.  For example, if you had a yard sale, and you were selling a desk of filing cabinet, would you leave your tax returns, mortgage statements, credit card statement, etc inside?  This is what file sharing does to your hard drive, but instead of selling one copy at a yard sale you are providing millions of copies to people all over the world.

Students should have a working knowledge of computer hardware, software installation, troubleshooting, and file management.

Discussion
.  There are owners of automobiles, televisions, and clothes washers who use those items, but who have no knowledge of the devices other than how to turn them on, make them operate, and, if applicable, to turn them off.  But, just as the owner of an automobile who doesn’t know how to check the oil can end up with an immobile vehicle, so a computer user ought to consider becoming acquainted with the contents in the computer’s tower.  Find out about what “chip” controls the other objects in the computer (one of the most popular chips today is Intel’s Pentium 4).  Become familiar with input/output devices, such as compact discs (which many computer users today can fill with documents and data, whereas, just a few years ago, users could only read from CDs) and DVDs.  Software packages today usually include a CD or DVD, so that the new owner can install the software by placing the CD or DVD medium into the appropriate input/output device and guiding the installation process by answering a few (usually simple) questions that the software will display on the screen of your monitor.  Here is the most prevalent form of troubleshooting:  If you’re computer doesn’t work, re-boot (i.e., restart) it.  Restarting a computer is the most common way to solve operational problems.  Finally, a computer user is well advised to become acquainted with good approaches to “file management.”  Without going into the details of random access and other jargon about computers, we suggest that you think about computer file management as you would think about an actual file cabinet.  If you throw documents haphazardly into an actual file cabinet, you will be challenged later on to find the document that you want at that time.  Microsoft Windows allows you to set up “virtual” file folders on your various memory devices so that you can find the documents, presentations, and Web sites that you’ve created without too much difficulty later on.
  

NGCSU now offers computer repair and support in the Student Help Desk Center located in NOC 108, Mon. – Thurs. 1pm – 5pm and Friday 1pm – 4pm.

Although these proficiencies are common expectations of all programs in Graduate Studies, individual programs may have other expectations.  To acquire technological literacy, students may enroll in basic computer science courses available through NGCSU’s Office of Public Services or its undergraduate programs.

Conclusion.
  NGCSU has some good courses to help you learn about computers, and we gladly recommend them!  There are also books on the subject, helpful Web sites, and, of course, the very helpful PCCRFs to which we referred in the discussions above.  We suggest:  Use these resources!  As a professional or a soon-to-be professional, you don’t want to be a casualty on the Information Superhighway.  Computer technology increases the efficiency and effectiveness of employees, including professionals.  If you’re a teacher or a soon-to-be teacher, you need to stay ahead of your students.  Take the opportunity to learn how to be a capable user of modern technology.

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This page last modified on: Monday, 11-Feb-2008 15:46:20 EST