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How to handle Junk Mail
Use Junk Mail Handling to decide what to do with unwanted Internet e-mail that is sent to your GroupWise e-mail address.
Junk Mail Handling does not apply to internal e-mail. Internal e-mail is messages where the sender is part of the Novell GroupWise system and the From field shows only the name of the sender, not an outside Internet e-mail address. If you want to block or junk internal e-mail, you can use Rules (For more information, see
"How to Auto Delete Unwanted E-mail in NGCSU E-mail").
Two options for blocking or junking Internet e-mail:
- You can add individual e-mail addresses or entire Internet domains to a Block List. Items from these addresses or Internet domains are blocked and will never arrive in your Mailbox.
An Internet domain is the part of the e-mail address that comes after the @. For example, in the address Henry@mymail.com, the Internet domain is mymail.com.
- You can add individual e-mail addresses or entire Internet domains to a Junk List. Items from these addresses or Internet domains are delivered to the Junk Mail folder in your Mailbox. You can specify that the items in this folder will be automatically deleted after a certain number of days.
| Setting up your Junk Mail Folder |
| 1. |
To enable the Junk Mail Folder, click Tools and select Junk Mail Handling. |
| 2. |
On the Settings tab, select Enable Junk List and/or Enable Block List. |
| 3. |
If you want your Junk Mail to be automatically deleted, click on Automatically delete items and specify the number of days you want the items to be retained in the Junk Mail Folder.
NOTE: If you want to manually delete items from the Junk Mail folder once items are in the folder, right-click the Junk Mail folder, click Empty Junk Mail Folder and then click Yes.
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| 4. |
Click Apply.
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| 5. |
Click OK. The Junk Mail folder should now be shown in your folder list.
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| Blocking or Junking E-mail from a User |
| 1. |
Right-click an e-mail message, then select Junk Mail. |
| 2. |
Click Junk Sender or Block Sender. |
| 3. |
Select Junk E-mail From This Address or Block From This Address.
If you select Junk, the address is added to the Junk List. All future e-mail items from this e-mail address will be delivered to the Junk Mail folder.
If you select Block, the address is added to the Block List. All future e-mail items from this e-mail address will not be delivered to your Mailbox.
Your Junk List or Block List can each include up to 1,000 entries. If more than 1,000 entries are added, the least used entries are discarded. |
| 4. |
At any time, you may click Tools, click Junk Mail Handling, click Junk List or Block List, and then click on New to add an e-mail address to the Junk List or Block List.
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| Modifying Junk Mail Handling Lists and Settings |
| 1. |
Click on Tools and select Junk Mail Handing. |
| 2. |
On the Settings tab, modify any settings. Click on the question mark icon and then click an option for information about each option. |
| 3. |
Click the tab of the list you want to modify. |
| 4. |
To add an e-mail address to a list, click New, type the e-mail address and then click OK.
An address may be upper, lower or mixed case. For example, amy@idomain.com and AMY@IDOMAIN.COM are both the same.
You cannot use wildcard characters such as * or ? in an Internet domain name. However, an Internet domain, for example idomain.com, will affect all e-mail from idomain.com and any subdomains which prefix this Internet domain (example: offers.idomain.com or members.idomain.com). A domain of abcidomain.com would not be effected. |
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To change an e-mail address, click the address, click Edit, make your changes and then click OK. |
| 6. |
To remove an e-mail address from a list, click the address and then click Remove. |
| 7. |
Click OK. |
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