Summer 2004 GN Section
Class Handouts and Notes for Class

Slide Set 1 (Intro/Overview)

Slide Set 2 (Quality Overview)

Slide Set 3 (Bead Works, Inc.)

Slide Set 4 (Mental Models and Current Reality)

Slide Set 5 (Change)

Slide Sets 6 (Part 1) (Part 2) (Detailed and Dynamic Complexity)

Slide Set 7 (Dialogue)